Permanent
Chesterfield
Posted 3 weeks ago

1st Line Analyst

Inspire Resourcing are currently recruiting for a 1st line Analyst for a highly reputable company in the Chesterfield area.

This is an excellent opportunity for those with customer service experience who want to start a job in IT. Please note that this role is to work from home.

Duties for the role of 1st Line Analyst include:

  • Raise incidents and issues with an external IT team and log accordingly
  • Various administrative tasks including filing, and the upkeep of documents
  • Provide excellent customer service
  • Email and telephone support to clients and colleagues

To apply for the job of 1st Line Analyst you’ll need:

  • Previous customer experience
  • To be a quick learner
  • GSCE Maths and English or equivalent
  • Be able to multi-task
  • Be willing to accept any other challenges from other departments within the company
  • A basic awareness of software and hardware would be beneficial
  • A desire to work in IT
  • Be open to development and training and the desire to progress within the company

Hours are Monday to Friday

9am to 5pm

Initially a 6-month probationary period – After the probationary period, a permanent position for the right candidate

Salary 16-18kpa based on experience

25 day’s annual leave including bank holidays

Job Features

Job Category

IT

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