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Posted 4 weeks ago
Inspire Resourcing are currently recruiting a Sales Administrator for our well established client.This is a fantastic opportunity for an individual with previous experience in an office environment, with good interpersonal skills. Main duties:
First point of contact for customers within the office, answering the phone and monitoring the email inboxes.
Processing customer orders and performing all tasks surrounding these (Stock checks/liaising with planning/confirming additional details).
Assisting customers with enquiries/complaints, using product and process knowledge to progress to resolution.
To have a basic understanding of the products and their basic applications.
Computer proficiency should be to a level where all aspects of the role can be completed.
To be prepared to make decisions in order to assist customers in fulfilling their needs but keeping in mind the company policy on ‘Total Quality Management’, always using correct manual procedures or corrective actions.
They should look to answer all incoming phone calls within 3 rings of the phone.
To act with professionalism always and demonstrate the ability to work with minimum supervision..