Software Support Advisor

Chesterfield
Posted 2 months ago

Software Support Advisor

Inspire Resourcing are thrilled to be recruiting Software Support Advisor to work for our Chesterfield client.

Duties to:

  • Provide support over the telephone and through remote login
  • Establish priority call
  • Provide the very best in service to ensure minimum down time
  • Deal with software problems
  • Deal with & diagnose hardware problems & arrange Engineer visits if necessary, to external sites
  • Provide training and advice over the phone where necessary on the accountancy software
  • Ideal Qualities

    The ideal candidate will have previous IT support experience and accounts knowledge so you can understand what the Accountants require and support where needed. Advantage to those who have previously had experience in a support role working with CRM or ERP software and have used Active Directory.

    Plus a willingness to research and figure out complex software issues

    An understanding of SQL would be advantageous

    Monday to Friday 9am – 5.30pm

    Permanent

    Chesterfield

    Competitive salary dependent on experience.

    £28 – £30k

Job Features

Job CategoryIT

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